Gathering the Abundance: Stories and Transformation

This is a resource for engaging our congregations in telling their stories as a way of interpreting and fulfilling their missions, by Rev. Naomi King~

A good inspirational story invites the listener into an emotionally laden conflict and brings the listener into a place of hope, joy, commitment, and/or encouragement.  When we read stories or hear them, each story reveals its emotional content.  We can only find that if we 1) observe the person telling the story and what emotional signals they are presenting and 2) observe our own reactions to the story and the emotional signals within ourselves.

How may we interpret our mission in the stories of our congregations and our cultures of giving?

First, refresh yourself with your congregation’s mission.  What is the story it is telling us?   What challenges does the mission present us?

Second, What’s the conflict in the story?  For example:

a)  We have not been engaging in social justice activities that reflect our deepest values and priorities as a congregation;

b) We’ve needed people who understand the ways to stand on the side of love and commit to leading the way;

c) We don’t have the money do all that we need in order to accomplish our social justice mission in the world.

Third, how might the conflict be resolved?

a) Offer a new model or alternative perspective as a solution to the problem or conflict;

b) Provide examples of real people who’ve made a difference through their contributions, both in their efforts and their resources;

c) Find donors willing to make matching or challenge grant to stimulate heightened giving and involvement.

Fourth, draft a way to retell a brief and pithy version of the story that uses descriptive language and imagery.  Bring the story to life!
Fifth, how does the story affect our congregation?

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The Emotional Arc:  Story and Transformation

Every story has encapsulated within it a conflict.  Every conflict has emotions attached to it.  Inspirational stories invite the listener into emotional identification with the conflict and its heart-warming or hopeful resolution.  Every story has an emotional arc.  Inspirational stories resolve conflicts in such a way that the listener’s own emotions follow the emotional narrative of the story.

Some Emotional Arcs

Apprehension–fear–despair

Apprehension–surprise–hope–delight

Joy–confusion–grief–exhaustion

Uneasiness–wonder–happiness-commitment

Transformational storytelling requires the storyteller to discover the emotional arc of the current story, imagine a new story’s emotional arc beginning in the same place as the current story, and offering the new story repeatedly, to guide the listeners into another emotional state.  Some people call this reframing.  Effective reframing begins with the original story’s emotional beginning, but opens to a new possible ending.

For example, a congregation may frame its story in this way:

We are a poor church; we always have been and always will be. 

There are at least two possible arcs to this story which may influence the experience of the congregation:

1)  Pride–pleasure–contentment

2) Shame–defensiveness–resignation

Another example:

Our congregation has survived the tough times through good stewardship and a commitment to generosity.  We have great opportunities and energy; and we’ll find our way through!

The Emotional Arc begins with pride, then moves to joy, then to hope and heightened commitment.

And another;

We have been a church without many resources, but we’re different now.  We have a great program, lots of visitors, and a clear sense of mission.  We are on our way!

The Emotional Arc begins with shame, but moves quickly to hope, followed by confirmation, pride, and excitement.

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The Reverend Naomi King is a Unitarian Universalist minister who has served congregations in Maine, Texas, New York, and Florida.  Naomi’s virtual ministry has expanded through social networking to touch the lives of many around the world.

Rev. Naomi King was the recipient of the UUA’s Stewardship Sermon Award in 2005, for her sermon entitled Stand By This Faith, http://uua.org/worship/words/sermons/submissions/8790.shtml

To contact Rev. Naomi:

Twitter:  @revnaomi

Facebook:   http://www.facebook.com/RevNaomiKing

Linked In:  http://www.linkedin.com/pub/rev-naomi-king/1b/bb6/8a9

Link

Giving Speaks is pleased to bring back this popular 3-part guest blog article on congregational budgeting by K. Peter Henrickson*  Here is Part One….

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      WHAT IS THE BUDGET FOR ANYWAY?  or, “How do we respond to “I hate budget meetings!”?

Most Unitarian Universalist (UU) churches manage the annual stewardship campaign in close alignment with the budget and the program year. For many churches the fiscal year starts July 1, for example, and runs through the following June 30. The annual pledge drive, then, occurs in the spring prior to the start of the year. Some choose a different fiscal year with a different time for the pledge drive. But for nearly all churches, the annual budget process is an initial part of the stewardship campaign.

There are a few scattered examples of churches attempting a rolling twelve month stewardship drive, lifting The Ask out of the immediate context of talking about the cost of running the church. The rationale for such efforts is verbalized as one of spreading this important workload throughout the year, surmising it could be done more effectively with a smaller dedicated group of volunteers who would engage members in more intimate conversations about the church, its mission, and its impact in their lives. Uncoupling the annual stewardship drive from the budget cycle has enthusiastic promoters.

But church leaders still rely on promoting a strong connection between their primary income source, pledges, and a description of spending needs, the budget. The problem is that most members have minimal enthusiasm for reviewing the budget. While acknowledging there could be some connection to their pledge, they find little inspiration in the three pages of numbers they are asked to review.

What’s wrong with our budget process?

Most churches engage in a depressingly familiar assessment of next year’s financial needs. First, the committees are given reports on how they have spent money in the past year and are asked to provide an idea about where they felt a little pinched this past year. Someone meets with the minister and staff, perhaps, to get an idea about what they want. The Treasurer guesses how much will come in next year based on current membership and giving trends.

With all this input from different sources, the Finance Committee (or, the board in smaller congregations) adds it up, finds there is a shortage, cuts some requests, increases some revenue items, and comes up with a “balanced” budget.

cutting moneyThis budget is presented to the congregation which debates the proposal in an open meeting, often full of rancor over the various “cuts” or “waste” or the “lack of realism” in the revenue estimates. The budget debate focuses on small expense categories — such as a cost/benefit comparison of the church phone line vs. cell service or whether there is too much photocopying being done. At the end of the evening the budget is adopted and everyone goes home feeling dismal and unenthusiastic.

What’s wrong with this picture? I can think of four things; perhaps you see more. First, the process encourages the membership to consider their gift level as a function of how the church will spend money next year. There is usually a sense of angst over whether we can get enough to do what needs to be done. We are asked to become more motivated in our giving because we see that the church needs to have supplies, purchase insurance, increase salaries, or support health insurance enrollments.

We do not engage this paradigm with other charitable organizations: Sierra Club, CARE, Planned Parenthood, Ducks Unlimited, and National Public Radio all receive our generous donations without our questioning their fiscal plans. We “know” what these organizations will do with our money, and we feel good about our support because they can do more with our help. The more generous our gifts, the more uplifted we feel because the organization will do good for us, with us. While we are always concerned that our gifts be used wisely, we presume that the leaders (whom we often do not have much voice in selecting) will continue to further our interests as they have in the past.

Alas, the usual church stewardship campaign does not foster a similar presumption.

Second, the process fractures the community as it squabbles over a “fair” allocation of resources rather than bringing us together in support of varied interests. (The divisiveness seems an intentionally perverse way of kicking off the drive to encourage sustaining gifts.)

Third, the “balanced budget” as presented to the congregation mistakenly leads members toward “zero sum” thinking – completely at odds with the reality of our communal enterprise. In the case of governmental agencies, for example, there is an estimated level of revenue within which the agency must live. The revenue usually derives from some tax base; and estimating it for the upcoming year is usually beyond the power of the agency to control. This reality contrasts quite strongly with that of church communities.

In our churches the flow of revenue is, quite literally, by the design of the members. The members of a church determine for themselves how much they will both provide and receive communally — how quickly they will fix the roof, hire the Youth Advisor, or set up the homeless shelter. Our relatively small and homogenous group is the only thing standing in the way of moving toward our dream.

Fourth, the focus is on tinkering with the spending pattern of the past, adjusting prior program patterns, rather than dreaming of our better future. We engage in patching up what we guiltily have left undone in the current year with little more than passing thought about where our path will take us three or five years from now. In truth, some members want the leadership to “not change things much around here; just do what we are doing already, but better”.

We Need a Longer Focus

In reflecting on our stewardship efforts in this way, we can begin to see that there are two approaches to raising money in churches. Let’s, for a moment, define people as falling into either of two groups: those with a wage earner mentality, and those with an entrepreneurial mentality. Wage earners understand their income as regular, predictable, and limited. Wage earners get a paycheck and pay their bills. Life, for the wage earner, has inflexible income boundaries. Wage earners are grounded in what is real today, and that’s where planning starts. Goals are fashioned within that context.

The entrepreneur has a different reality. The entrepreneur decides first what is to be attained, and then begins to work on what is necessary in getting from the present to the future. Income, for the entrorigami money heartepreneur, is not fixed; it is one of many variables to be managed in bringing a vision into being. Income may come slowly or it may come quickly, but the entrepreneur is focused on and expectant about the goal while managing income as it becomes available.

Unfortunately most of us think like wage earners. It is difficult to acknowledge and move beyond that frame of reference. Our churches, however, are small entrepreneurial enterprises that can be shaped and grown to be whatever we jointly decide to make them. For example, we might create a widely held notion of how we want to be in community together, of how our church community can support our fulfillment as Unitarian Universalists, of how we can respond to the newcomers who may choose to stay if we show them our dreams for three to five years from now. Such envisioning encourages each of us to define our place in the community independently of the particulars of spending in the next year. This is spiritual work.

The annual stewardship drive, in this framework, does not seek justification from a budget, per se. Rather, our stewardship arises out of our common vision — and the budget becomes a clear expression of first steps on our path together. It is a statement about community values and priorities. This is the budget we want to show the congregation. Its purpose is to help congregants realize their importance as part of the community and become more generous and supportive because of it.

The purpose of the visiosparks flyingn budget is to inspire the community by lighting the path ahead to our communal gathering place; controlling spending levels is a by-product. We want to know, for example, that the congregation agrees that it wants a minister in the future, or an associate minister, and that we will be able to afford one in the foreseeable future.

We want to know that there is a plan for our staff to get compensation packages that are competitive and fair, that the carpets will be cleaned, that our building will be painted, and that our furnace will be repaired when needed — all without creating a financial crisis.

We want to know how we can do this, with a specific plan; we want our leaders to show us how by joining our hearts and minds over what may take a few years we will achieve our dreams rather than simply lament our current state.

Types of Budgets

Let’s first agree that there are different ways to present a budget. The two most common are referred to as the “line item budget” and the “program budget” (and they generally parallel the two personality types above). Each of these formats works well depending upon the organization’s dominant need.

Large organizations, particularly government agencies and large non-profits, need control and accountability over current spending. Voters, elected officials, unions, trustees, managers and stakeholders all ask: “How did the money get used? Was any of it spent inappropriately? How can we limit the amount paid for salaries?” The parties need to be answerable to each other on such questions. In such organizations “program budgets” have never gained traction in large organizations because they do not address the organization’s financial questions.

Churches and most non-profits are smaller and more homogenous. The interests of the constituents are not nearly as diverse. While controls in small organizations are more informal, they can also be more effective politically; current spending is questioned less, despite the occasional budget arguments. Issues of control take a second seat to issues of meaning and mission. The important financial questions facing small not-for-profit agencies are “What are we about?” “What do we do?” And, “Where is the money coming from?”

It may be that in your church, accountability and control is the most important issue facing the congregation. While I readily admit that I have sat in on many discussions about newsletter costs being too high, such questions are not the greatest concern of the board. More often, the dominant issues center on raising more money so that we can better support our religious education program, our outreach ministry, or our pastoral services.

A “line item budget” shows how much will be spent on postage, supplies, coffee, copy paper, and so on. This is boring stuff for which no one will increase their monthly commitment. What is needed is a budget which will inspire donors to give. This is most easily accomplished when the congregation has a sense that it is moving toward a better future, and each member feels committed to the group effort.

But where does the exciting vision of the future come from?   Stay tuned for a follow-on post from Peter in a few days.

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*K. Peter Henrickson lives in Vancouver, WA has served the Unitarian Universalist Association (UUA) and its Pacific Northwest District for over 30 years.  Peter served two separate terms as district treasurer for a total of 15 years.  During that period, he began consulting with congregations on general financial management issues.  With the learnings from those consulting jobs, Peter put together several presentations for both district meetings and the Unitarian Universalist Association’s General Assembly.  And the material from those workshops grew into a book, Church Financial Management, which is now available through Amazon.   Peter has served on the Board of Eliot Institute and was Treasurer for a total of about ten years and has served as the UUA’s District Compensation Consultant since 2005.  Peter can be contact directly at:   kphenrickson@gmail.com    (360) 608-8571

Be Like Water

This is another in the Creating Cultures of Generosity–One Story at a Time series…..Be Like Water  by Laurel Amabile

Be like water

run deep run clear

fill any space to its own dimensions

respond to the moon, to gravity

change colors with the light

hold your temperature longer than the surrounding air

take the coast by storm

go under ground

bend light

be the one thing people need, even when they’re

fasting

eat boulders, quietly

be a universal solvent.

                                                       ~Kendra Ford*

In Kendra Ford’s lovely poetic imagery, we are being invited to be like water, to be a universal solvent.

A solvent is a substance in which another substance is dissolved, forming a solution.  Solvents explain things and change things.  Water is considered a “universal solvent,” for it is a powerful and life-sustaining necessity, as is change.

Being a stewardship leader and fundraiser–whether in a paid or volunteer capacity–is as challenging as it is rewarding.  It is easy to get discouraged in the face what are sometimes overwhelming financial needs of the organization and the effects of a slow economic recovery.   It is vital for stewardship leaders and those raising the funds for congregations and other organizations to maintain a strong internal commitment to the mission and values.  This means a good measure of self-care and centering on the part of the individual to sustain positive energy and momentum for the work.

As a stewardship leader, when I need to find my center, to focus my thoughts, or to solve a problem, my tendency is to seek out a body of water—a flowing river, a lake, the ocean—and let its power and natural beauty wash over me, inspire me and change me.

My annual pilgrimage is to Diana’s Baths in the White Mountains of New Hampshire.  The sounds of the flowing water are so loud they drown out the noises of the people who gather there.

The flow of the water down the mountainside is so powerful it has smoothed the stone surface, carving out the rounded “baths” in which you could sit (if you could stand the temperature!)

Years back I attended the Mountain School for Congregational Leadership in the heart of the Blue Ridge Mountains of Western North Carolina.

Late one evening during the leadership school, all willing and able participants were loaded into vans and driven to an unnamed location for an annual ritual.  I was packed into the back seat of the van wondering when the long and somewhat nauseating drive on the winding back roads would ever end.

When we arrived at our destination, we were unloaded and gathered in the dark parking lot for instructions from our faculty leaders.

We were to line up, with our hand on the shoulder of the person in front of us or to link arms.

We were told to close our eyes, move slowly forward with the group, to remain silent, and feel for any signals to pause or slow down as we navigated down two dozen stone stairs and uneven slopes.

We had to trust our leaders, the only ones who knew where we were going and the only ones with flashlights, there in the pitch dark.

The pace was excruciatingly slow for me, for in front of me was a man with an old leg injury who really was at risk of falling.  This man usually used a cane to get around, but here in this line up, those of us around him were his support.

There were times when the line seemed to pause for minutes on end and with no explanation.  As we moved along the rough and invisible terrain, I was flooded with thoughts and emotions.  I was frustrated to the point I wanted to scream.

I was irritated and began thinking of how I might climb over those in front of me, grab the flashlight, and get things moving, since the leaders were obviously not able to keep it going.  There was a point when I seriously thought I needed to detach myself from this nightmare and fumble back to the van and wait in peace for the crowd to return.

The only things that held me in the line-up were

1) the man needing support in front of me,

2) my curiosity about the outcome, and

3) the sound of rushing water calling me onward.

Finally we were moving closer and closer to the thundering water.  I could feel the spray in the air around me. Then I felt the nudge and opened my eyes.

We were under a giant rock with an enormous waterfall flowing out in front of us—called Dry Falls.

It was awe-inspiring, with a force that generated its own light in the darkness.  Even if we were free to talk, we were speechless with wonder.

Finally the group began to move, and we walked back along the pathway in silence, eyes opened and forever changed by the experience we had shared.

That is the nature of leadership.  We are called to be like water, be a universal solvent.   We must cast the vision, inspire trust among the followers (though they may grumble), and lead people along the pathway that is often hard to navigate.

The solution is in the process of change and power in the transformation. Be like water; run deep, run clear; be a universal solvent.  May it be so.

 

 

May we be open to the experience of listening and exploring new ideas, to be a part of something much greater than ourselves, and by engaging in this caring community, be transformed.   Blessed Be.

 

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The reading Be Like Water was published in a meditation manual How We Are Called published by Skinner House Books.  2003.  It is used with both the author’s and publisher’s permission.

Skinner House Books:  http://www.uua.org/publications/skinnerhouse/browseskinner/13879.shtml

The Reverend Kendra Ford is the minister of the First Unitarian Universalist Society of Exeter, NH:  http://fuusexeter.blogspot.com/

The Mountain Retreat & Learning Center is located in the mountains of Western North Carolina:  http://mountaincenters.org/